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Customer Service Ambassador

1 week ago

Singapore Recruit Express Pte Ltd Part time

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Associate.

Key Responsibilities:
  • Create a welcoming environment for customers by greeting, assisting, and responding to their inquiries and needs in a timely manner.
  • Maintain extensive knowledge of all merchandise categories and make informed suggestions to customers based on their preferences.
  • Ensure that every customer receives exceptional service and quality products, meeting or exceeding company standards.
  • Demonstrate consistent behaviors of the ideal experience to all customers, fostering a positive and engaging atmosphere.
  • Communicate regularly with Store Managers and Assistant Store Managers to stay informed about product knowledge, unique selling points, and consumer benefits across all product lines.
  • Maintain flexibility and adaptability to accommodate store needs, ensuring seamless operations.
  • Contribute to maintaining the overall cleanliness and organization of the store, including restocking and organizing merchandise as necessary.
  • Assist in the execution of product displays and remerchandising initiatives as directed by the store management team.
  • Cooperate in receiving regular deliveries and replenishing sales floors in a timely manner.
  • Evaluate and enforce all company policies and procedures, prioritizing health, safety, and security protocols.
  • Perform additional duties as assigned by Store Managers and Assistant Store Managers.