Casino Entry Ambassador

4 days ago


Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time
Roles & Responsibilities

RESPONSIBILITIES

  1. 1. Monitor casino entry and exit points to verify patron eligibility according to regulatory requirements.
  2. 2. Serve as a Responsible Gambling Ambassador and provide guidance to patrons in line with regulatory expectations and resort SOPs.
  3. 3. Maintain a professional demeanour and deliver exceptional customer service to enhance patron experience.
  4. 4. Respond to first aid incidents and provide effective medical assistance to customers and team members in a discreet manner.
  5. 5. Other assignments as directed by Management.

REQUIREMENTS

  1. Meet the relevant Regulatory Authority's statutory requirements of minimum 21 years of age.
  2. Minimum GCE 'N' level or an equivalent qualification.
  3. Must be able to work rotating shifts, including weekends and public holidays.
  4. Ensure and maintain customer service standards & uphold professionalism.
  5. Good team player
Tell employers what skills you have

Excellent Communication Skills
Exceptional Customer Service
Approachable
Adaptability
Communication Skills
Team Player
Regulatory Requirements
Customer Service
Able To Work Independently
Customer Service Experience

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