
Customer Service Ambassador
1 week ago
You are the first point of contact and ambassador for your employer, embracing their mission and values to serve and delight customers. You will need to have a good command of English and Mandarin to support customer needs.
To excel in this position, you must:
- have a strong understanding of product knowledge and administrative excellence
- enjoy delivering exceptional customer service
- display a warm and cheerful disposition
- show proficiency in MS Office applications
The ideal candidate will be a team player who is willing to work on weekends. They will also have opportunities for comprehensive training, personal development, and career growth.
As a key member of the team, you will be responsible for providing outstanding customer service, managing administrative tasks, and working closely with colleagues to achieve shared goals.
Key Responsibilities- Provide excellent customer service in both English and Mandarin
- Manage administrative tasks such as data entry and paperwork
- Work collaboratively with colleagues to achieve team goals
- Develop and maintain product knowledge to provide expert advice to customers
- Bachelor's degree in any field
- Good command of English and Mandarin
- Excellent communication and interpersonal skills
- Proficiency in MS Office applications
- Ability to work on weekends
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