Business Technology Solutions Specialist

2 weeks ago


Singapore OFFICE PRODUCTIVITY SOLUTION PTE. LTD. Full time
Business Technology Analyst

OFFICE PRODUCTIVITY SOLUTION PTE. LTD. is seeking a highly skilled Business Technology Analyst to join our team. As a Business Technology Analyst, you will play a key role in driving business growth through the effective use of technology.

Key Responsibilities:
  • Collect and analyze business requirements to identify opportunities for process improvement and technology implementation.
  • Design and deploy quality solutions that meet business needs and drive business growth.
  • Collaborate with cross-functional teams to deliver projects end-to-end.
  • Gather and document business requirements and use cases needed for testing.
  • Participate in and execute testing for releases.
  • Provide direction and requirements clarity during technology implementation.
  • Create user and training documentation.
  • Translate business requirements into functional specifications for developers.
  • Design and implement marketing automation best-practices.
  • Develop proposals of technical solutions.
  • Analyze and determine application integration best practices and solutions.
  • Work with development team to ensure technology solutions fulfill business requirements.
  • Support end-to-end feature and/or system enhancements.
  • Drive system and process changes resulting in improvements in system usage, internal efficiency, and data accuracy.
Requirements:
  • Bachelor's degree in computer science, information technology, information systems, computer engineering, or similar.
  • Knowledge of software development best practices.
  • Min 5+ Years of hands-on Marketo Experience.
  • Proven Marketo experience related to integration with Marketo with other data sources and systems.
  • Deep expertise in automation processes including lead management, lead lifecycle, campaign management, multi-channel campaigning and online marketing.
  • Ability to gather requirements effectively and provide best practices and solutions to clients.
  • Ability to work independently to deliver end product.
  • Ability to effectively communicate to both technology and business communities.
  • Excellent client management skills, strong written and verbal communications.
  • Excellent problem solving and critical thinking skills.
  • Experience with Agile methodologies.
  • Demonstrate understanding of the latest trends in the digital marketing space.
  • Ability to quickly learn new systems, processes, and technology.
  • Ability to document and prototype business use cases and data flows.


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