Technical Support Specialist for Consumer Appliances

4 weeks ago


Singapore ANRADUS PTE. LTD. Full time

At ANRADUS PTE. LTD., we are seeking a Technical Support Specialist to join our team in Pasir Ris.

Job Summary

The Technical Support Specialist will be responsible for providing technical assistance to hotel guests and staff, troubleshooting issues with appliances, and collaborating with colleagues to resolve challenges.

About the Role

This is a permanent role offering a competitive salary of up to SGD 3,500 per month, plus additional benefits such as AWS and Overseas Allowances. The successful candidate will have the opportunity to work with various consumer appliances and participate in product testing and evaluation.

Key Responsibilities

  • Troubleshoot issues with hotel guestroom appliances, including safes, minibars, kettles, hairdryers, irons, and clocks.
  • Manage spare parts inventory and improve inventory control processes.
  • Provide technical support to local and overseas hotel customers, generating investigation reports as needed.
  • Collaborate with certification and sales colleagues to address customer challenges.
  • Participate in product testing, evaluation, and implementation.
  • Visit overseas customers/distributors for technical support and training.

Requirements

  • Diploma or degree in electrical and/or mechanical engineering is an advantage.
  • Familiarity with Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Hands-on, eager-to-learn, and progressive attitude with strong problem-solving skills.

About Us

ANRADUS PTE. LTD. is a dynamic company committed to delivering exceptional products and services to our clients. We offer a supportive work environment, opportunities for growth and development, and a competitive compensation package.



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