Institutional Services Associate

2 months ago


Singapur, Singapore Interactive Brokers Full time

At Interactive Brokers, we are seeking a highly skilled and motivated individual to join our APAC Institutional Services team as an Associate/Senior Associate. In this role, you will be responsible for providing exceptional service to our institutional and enterprise clients, including banks, hedge funds, financial advisors, and introducing brokers.

Key Responsibilities:

  • Resolve technical, account, and trade-related inquiries via telephone, ticket, and live chat
  • Take ownership of and escalate/report issues to relevant stakeholders across various departments and regions
  • Assist clients in understanding the entire trading lifecycle, including funding, position transfers, corporate actions, margin calculation, and statement reconciliation
  • Ad hoc assignments and projects, such as client outreach, platform training, and general market research

Qualifications:

  • Strong familiarity with one or more asset classes, including Stocks, ETFs, Options, FX, Funds, Futures, and Fixed Income
  • Ability to think critically and reason about complex systems and processes
  • Maintain composure and professionalism in fast-paced and stressful situations
  • Excellent command of written and spoken English (Mandarin is a strong plus)

Requirements:

  • Undergraduate degree
  • At least 1-2 years prior experience at a large financial institution (new graduates with a strong grasp of core competencies will also be considered)
  • Licensed with CMFAS 1A, 2A, 6, and 6A or able to obtain by attending licensing paper exams within a short period after onboarding
  • Fluency in productivity applications, such as Excel and JIRA/Confluence, is a plus

Company Benefits & Perks:

  • Competitive Salary, annual performance-based bonus, and stock grant
  • CPF Contributions
  • Excellent medical insurance, including dental, specialist, and in-patient
  • Competitive package of Annual Leave
  • Daily lunch ordered in-house with a fully stocked kitchen
  • Modern offices with multi-monitor setups
  • Corporate discount on selected fitness centers
  • Great work-life balance
  • Unique opportunity to gain exposure to global financial products, markets, and clientele
  • Opportunities for career progression and job scope expansion in a global company with growing local presence
  • Hybrid work arrangement role permitting


  • Singapur, Singapore Interactive Brokers Full time

    Role OverviewInteractive Brokers is seeking a highly skilled and experienced professional to join its APAC Institutional Services team. As an Associate / Senior Associate, you will be responsible for providing exceptional service to our institutional and enterprise clients, including banks, hedge funds, financial advisors, and introducing brokers.Key...


  • Singapur, Singapore Interactive Brokers Full time

    At Interactive Brokers, we're seeking a talented individual to join our APAC Institutional Services team. As an Institutional Services Associate, you'll play a critical role in delivering exceptional service to our institutional and enterprise clients, including banks, hedge funds, financial advisors, and introducing brokers.Key Responsibilities:Provide...


  • Singapur, Singapore Interactive Brokers Full time

    ResponsibilitiesInteractive Brokers is seeking exceptional individuals to join its fast-growing APAC Institutional Services group. In this role, you will be responsible for providing unparalleled service to IBKR's institutional and enterprise clients, including banks, hedge funds, financial advisors, and introducing brokers. Our mission is to build deep,...


  • Singapur, Singapore Interactive Brokers Full time

    Responsibilities IBKR is seeking exceptional individuals to join its fast-growing APAC Institutional Services group. In this role, you will be responsible for providing unparalleled service to IBKR’s institutional and enterprise clients including banks, hedge funds, financial advisors, and introducing brokers. Our mission is to build deep, long-term...


  • Singapur, Singapore Khoo Teck Puat Hospital (KTPH) Full time

    Job Title: Patient Service AssociateJob Summary:We are seeking a highly motivated and detail-oriented Patient Service Associate to join our team at Khoo Teck Puat Hospital (KTPH). As a Patient Service Associate, you will play a vital role in providing exceptional patient care and support to our patients and visitors.Key Responsibilities:Provide patient...


  • Singapur, Singapore Interactive Brokers Full time

    {"title": "Institutional Services Role", "content": "ResponsibilitiesAt Interactive Brokers, we are seeking a highly skilled and motivated individual to join our APAC Institutional Services team. As an Institutional Services Professional, you will be responsible for providing exceptional service to our institutional and enterprise clients, including banks,...


  • Singapur, Singapore DBS Bank Full time

    Job Title: AVP / Senior Associate, Project Finance, Institutional Banking GroupAbout the RoleDBS Bank is seeking a highly skilled and experienced Senior Associate to join our Project Finance team in the Institutional Banking Group. As a key member of the team, you will be responsible for supporting the origination and execution of Project Finance...


  • Singapur, Singapore Khoo Teck Puat Hospital (KTPH) Full time

    Job Title: Patient Service AssociateJob Summary:We are seeking a Patient Service Associate to join our team at Khoo Teck Puat Hospital (KTPH). As a key member of our healthcare team, you will provide exceptional service to our patients and visitors, ensuring a positive experience throughout their journey with us.Key Responsibilities:Provide patient...


  • Singapur, Singapore NATIONAL UNIVERSITY OF SINGAPORE Full time

    Roles & ResponsibilitiesInterested applicants are invited to apply directly at the NUS Career PortalYour application will be processed only if you apply via NUS Career PortalWe regret that only shortlisted candidates will be notified.Energy Studies InstituteThe Energy Studies Institute (ESI) is a research institute in the National University of Singapore...


  • Singapur, Singapore Capital Group Full time

    About the RoleWe are seeking a seasoned professional to join our Institutional Client Service team as a Client Relations Manager, Asia ex Japan. This is a unique opportunity to leverage your expertise in client-facing roles and people management to drive business growth and deliver exceptional client experiences.Key ResponsibilitiesLead client relationships...


  • Singapur, Singapore DBS Bank Full time

    Job Title: AVP/Senior Associate, Syndicated Finance, Institutional Banking GroupDBS Bank is seeking a highly skilled and experienced professional to join our Institutional Banking Group as an AVP/Senior Associate in Syndicated Finance. In this role, you will be responsible for originating and supporting the origination and structuring of syndicated loans.Key...


  • Singapur, Singapore DBS Bank Full time

    Job SummaryDBS Bank is seeking a skilled Relationship Manager to join our Corporate Banking team. As a key member of our team, you will be responsible for building and maintaining strong relationships with our financial institution clients, identifying business opportunities, and delivering tailored solutions to meet their needs.Key ResponsibilitiesDevelop...


  • Singapur, Singapore DBS Bank Full time

    Job SummaryDBS Bank is seeking a skilled Relationship Manager to join our Corporate Banking team. As a key member of our team, you will be responsible for building and maintaining strong relationships with our financial institution clients, identifying business opportunities, and delivering tailored solutions to meet their needs.Key ResponsibilitiesDevelop...


  • Singapur, Singapore Interactive Brokers Full time

    About the RoleInteractive Brokers is seeking a highly skilled and experienced professional to join its fast-growing APAC Institutional Services group. As an Institutional Services Associate, you will be responsible for providing exceptional service to our institutional and enterprise clients, including banks, hedge funds, financial advisors, and introducing...


  • Singapur, Singapore State Street Full time

    Job Title: Custody Service, Associate 2About the RoleWe are seeking a highly motivated and detail-oriented Custody Service Associate 2 to join our team. As a key member of our operations team, you will be responsible for providing exceptional client service to our clients' operations teams in the Asia region.Key ResponsibilitiesResolve all types of queries...


  • Singapur, Singapore Interactive Brokers Full time

    About the RoleInteractive Brokers is seeking a highly skilled and experienced professional to join its Institutional Services team. As an Institutional Services Associate, you will play a critical role in providing exceptional service to our institutional and enterprise clients, including banks, hedge funds, financial advisors, and introducing brokers.Key...


  • Singapur, Singapore Interactive Brokers Full time

    Job Title: Associate - Client ServicesAt Interactive Brokers, we are seeking a highly skilled and motivated Associate - Client Services to join our team. As a key member of our Client Services group, you will play a critical role in delivering exceptional customer service to our clients from around the globe.Responsibilities:Provide timely and effective...


  • Singapur, Singapore Interactive Brokers Full time

    About the Role We are seeking a highly skilled and motivated Client Services Associate to join our team at Interactive Brokers. As a Client Services Associate, you will play a critical role in providing exceptional service to our clients from around the globe. Key Responsibilities Develop and maintain long-term client relationships through responsive,...


  • Singapur, Singapore Crypto Full time

    About the RoleWe are seeking a highly motivated and experienced Institutional Sales Manager to join our Crypto team. As a key member of our sales team, you will be responsible for identifying and building relationships with institutional clients, pitching relevant products, and driving business growth.Key ResponsibilitiesIdentify and reach out to...


  • Singapur, Singapore Khoo Teck Puat Hospital (KTPH) Full time

    Job Description You will provide service to our patients and visitors including patients registration, bed reservation, appointment scheduling, billing, financial counseling,and follow-up. Requirement: Minimum GCE O level Working experience in customer service/healthcare industry will be an advantage Able to work 3 rotating shifts, weekends and...