Retail Branch Supervisor

1 week ago


Singapore STRIP PTE. LTD. Full time

At STRIP PTE. LTD., we are seeking a skilled Retail Branch Supervisor to join our team. As a key member of our retail operations, you will play a vital role in ensuring the success of our business.

As a Retail Branch Supervisor, you will be responsible for the daily activities of the branch, ensuring that customer satisfaction and budget objectives are met. You will work closely with management to optimize all aspects of staff performance and development, and will be responsible for achieving branch sales targets.

To be successful in this role, you will need to have strong communication skills and a passion for delivering exceptional customer service. You will also need to be results-oriented and focused on customers, with a commitment to continuous improvement.

Key Responsibilities:

  • Supervise the daily activities of the branch to ensure customer satisfaction and budget objectives are met.
  • Work closely with management to optimize all aspects of staff performance and development.
  • Responsible for achieving branch sales targets.
  • Respond to complaints promptly and take appropriate courses of action to turn unhappy customers into return guests.

Requirements:

  • At least 3 to 5 years of relevant working experience.
  • Strong communication skills and a passion for delivering exceptional customer service.
  • Results-oriented and focused on customers, with a commitment to continuous improvement.

What We Offer:

  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Competitive salary and benefits package.

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