Healthcare Operations Lead

2 days ago


Singapore Jobscentral Full time
About Our Company

Jobscentral is a premier home care service provider dedicated to delivering exceptional care and support to individuals in the comfort of their own homes. Our team of highly trained professionals offers personalized care solutions tailored to each individual's unique needs, fostering independence and enhancing quality of life.

Job Description

The Operations Executive will be responsible for:

  • Attending and following up on inquiries from clients and stakeholders.
  • Handling customer service and client relations, complaints, and related matters.
  • Maintaining accurate records and reports related to operations and client care.
  • Building rapport with clients and company personnel to ensure high efficiency, service, and quality control standards.
  • Assisting the Head of Operations with daily operations, including checking, monitoring, analysis, preparation of business slides, reports, and documents.
Requirements
  • Higher Diploma in Business Administration or related field.
  • Minimum 5 years of experience in operations management, preferably within the healthcare industry, especially in-home care services.
  • Ability to work in a team and build relationships with diverse stakeholders at all levels.
  • Strong analytical and problem-solving skills.
  • Experience with budgeting and financial management preferred.


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