
Customer Review Specialist
1 week ago
Role Overview
This role involves performing in-depth customer reviews to ensure documentation aligns with local regulations and company standards.
The primary responsibilities include:
- Conducting scheduled and unscheduled customer reviews for varied risk classes
- Monitoring and tracking customer records, assisting with the development and execution of action plans for expiring records, and ensuring records are up-to-date
- Determining if accounts require additional due diligence
- Validating customer information, including address, employment, and connectivity to high-risk individuals
- Collaborating with internal units to ensure adequate due diligence processes are carried out for customer accounts and documentation reviews
Key Requirements
To excel in this role, you will need:
- 1-3 years of relevant experience preferably
- Experience in anti-money laundering (AML) procedures
- Multilingual skills, particularly in Mandarin or Cantonese, can be an advantage for liaising with international offices
What We Offer
This challenging role requires attention to detail, excellent communication skills, and the ability to work well under pressure. If you possess these qualities and are looking for a stimulating career opportunity, we encourage you to apply.
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