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Site Cleaning Operations Manager
2 weeks ago
The Cleaning Operations Manager oversees cleaning projects, manages professionals and ensures client satisfaction.
Responsibilities:
1. Project Management: Coordinate cleaning projects to meet deadlines, budgets, and quality standards.
2. On-Site Presence: Be available for on-site work as needed for operational requirements.
3. Quality Control: Conduct regular site inspections to maintain cleaning service quality, adhering to organizational and industry standards.
4. Client Relationship Management: Serve as a key point of contact for clients, addressing inquiries, resolving issues and providing periodic updates.
5. Workforce Development: Recruit, assign, train and manage cleaning professionals attached to specific projects, ensuring team members adhere to safety and hygiene protocols.
6. Scheduling: Create and manage employee work schedules to ensure adequate staffing for all projects.
7. Inventory Management: Monitor cleaning supplies and equipment, coordinate delivery, place orders as needed and manage vendor relationships.
8. Reporting & Analysis: Compile and analyze operational reports, including staff productivity and service quality metrics.