Digital Commerce Expert

1 week ago

Singapore beBeeEcommerce Full time $90,000 - $120,000
E-Commerce Specialist Job

Are you an e-commerce expert with a passion for digital marketing? Do you have a proven track record of driving sales growth and enhancing brand visibility? We're seeking a highly skilled E-Commerce Specialist to join our team

Key Responsibilities:
Oversee daily operations on various e-commerce platforms, including Shopify, Lazada, Shopee, TikTok, and more. Develop and execute e-commerce strategies to boost sales and maximize ROI. Plan and optimize ad spend to achieve revenue growth. Track and analyze key performance metrics, such as sales, ROAS, CTR, and conversion rates.

Product Listings & Merchandising:
Upload, optimize, and manage product listings with SEO-friendly descriptions and accurate specifications. Plan promotional campaigns, product bundling, and category merchandising to drive conversions. Conduct A/B testing and use data-driven insights to enhance product performance.

Live Stream Operation:
Set up and check equipment to ensure smooth live sessions. Manage and facilitate live-stream sessions to boost engagement and conversions. Run ads and promotions during live streams to attract more viewers. Troubleshoot technical issues quickly to keep the stream running smoothly. Engage with customers in real-time and work with the live host to answer questions in the comment section.

Influencer Collaboration & Management:
Use affiliate tools to search for and engage with affiliate creators to promote our brands and products. Assist in setting performance goals and target plans for influencers conducting live sessions. Monitor and evaluate influencer campaigns, tracking key metrics such as engagement, conversions, and sales impact.

Customer Service & Inventory Coordination:
Collaborate with customer service teams to handle inquiries, complaints, and returns. Work with logistics and inventory teams to manage stock levels and ensure timely order fulfillment.

Requirements:
Bachelor's Degree in Marketing, Business, E-Commerce, or a related field. 4+ years of experience in e-commerce, preferably in retail or consumer goods. Proficiency in e-commerce tools, CRM systems, Google Analytics, and digital marketing platforms (SEO, SEM, Google Ads, Facebook, Instagram, TikTok). Strong ability to analyze data and make data-driven decisions. Result-driven, able to work in fast-paced environments and meet tight deadlines. Tech-savvy and multitasking skills to juggle multiple e-commerce operations seamlessly. Fluency in English and conversational Mandarin is required. Experience managing regional or international e-commerce markets (Singapore, Malaysia, Indonesia) is a plus.

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