
APAC Operational Excellence Leader
1 week ago
The role of the Operations Manager involves overseeing all operational processes, including depot operational activities and infrastructure in the APAC region.
All APAC Operations personnel report directly to the Operations Manager.
- Issuing and monitoring of booking for both ROF and New Production.
- Issuing and monitoring of preclear and redelivery bookings.
- Assisting in on-line preclear pilot testing.
- Handling and monitoring Gate-buy preclear and redelivery.
- Creation of new gate-buy depot in Rental
- Assisting in monitoring depot performance including turn time, EDI, and daily operations issues.
- Manage Operations Assistance and Coordinators, including new hire training.
- Work on Team motivations, improvements, goal setting and Team members overall wellbeing.
- Implementing change in policies and change in company direction.
- Handling Customer Ops related Enquiry
- Ensure quality of booking and redeliveries processes across the region.
- Resolve self-billing discrepancies with the depots and Accounts Payable.
- Bachelor's degree in business administration or in another related field or equivalent practical experience.
- A minimum of 5 years' experience in managing vendor relationships ideally in the transportation, shipping or container leasing shipping or leasing industry.
- Experience working and managing multi-cultural teams and vendors in the Asia Pacific region.
- Excellent communication, presentation, and interpersonal skills.
Seniority level: Mid-Senior level.
Employment type: Full-time.
OthersJob function: Management and Manufacturing.
Industries: Packaging and Containers Manufacturing.
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