Head Housekeeping Manager

2 weeks ago


Singapore beBeeHousekeeping Full time $4,500 - $5,500

Housekeeping Management Role

This position is responsible for managing the housekeeping operations in a hotel or similar establishment. The role involves overseeing the daily cleaning activities, maintaining inventory levels, and ensuring that all areas are clean and well-maintained.

  • Maintain proper inventory levels, managing cost per room for supplies and labor, including initiatives to reduce waste such as bed and bath linen reuse and laundry operation.
  • Inspect VIP rooms and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction.
  • Ensure monthly room audits are conducted and housekeeping employees are achieving set targets.
  • Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for employees.
  • Provide mentoring, coaching, and regular feedback to help manage conflict and improve employee performance.
  • Educate and train all employees in compliance with governmental and safety regulations.
  • Promote teamwork and quality service through daily communication and coordination with other department heads.
  • May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods.
  • Ensure staff annual leave and public holiday leave are cleared as per schedule.
  • Respond to guest complaints, special requests, and ensure corrective action is taken to achieve complete guest satisfaction.
  • Maintain procedures for security of lost and found items.
  • Close liaison with Engineering department on Preventive Maintenance Management.
  • Perform other duties as assigned.


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