Director of Culinary Excellence
3 days ago
Job Opportunity: Senior Director of Culinary Operations
The position of Senior Director of Culinary Operations is responsible for overseeing the property's food and beverage/culinary operation, encompassing Restaurants/Bars, Room Service, and Banquets/Catering.
Core Responsibilities:
- Developing and Executing Strategic Initiatives:
- Collaborates with direct reports to develop and implement promotions, menu items, and presentations that meet or exceed guest expectations.
- Establishes a comprehensive food and beverage operating strategy aligned with the brand's business strategy and oversees its execution.
- Ensures integration of departmental goals into operational plans.
- Leading Culinary Teams:
- Fosters regular, ongoing communication across all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
- Reviews staffing levels to ensure optimal guest service and operational outcomes.
- Sets expectations and holds the food and beverage leadership team accountable for demonstrating desired service behaviors.
- Provides feedback to employees based on observations of service behaviors.
- Maximizing Food and Beverage Revenue:
- Reviews financial reports and statements to determine how Food and Beverage is performing against targets.
- Ensures effective cash control and liquor control policies are implemented in food & beverage areas and adhered to by relevant employees.
- Delivering Exceptional Customer Experiences:
- Crafts an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
- Reviews comment cards, guest satisfaction results, and other data to identify areas for improvement.
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