
Endpoint Product Development Leader
1 week ago
As a seasoned User-Experience driven Product Strategist, you will lead cross-functional teams to develop and deploy highly usable and innovative products that enhance user experience and work efficiency. You will act as the voice of the customer, owning the roadmap for endpoint infrastructure and prioritizing features to ensure alignment with business goals.
">Responsibilities- Owning the roadmap for endpoint infrastructure, prioritize features and create a roadmap for future development, ensuring alignment with business goals.
- Overseeing the entire product lifecycle, from ideation and creation to launch, maintenance, and retirement, ensuring profitability and customer satisfaction.
- Analyzing customer feedback and identifying pain points for product development.
- Redesigning or simplifying workflows (e.g., pushing down changes to endpoints) to minimize errors and fatigue.
- Ensuring that products meet security requirements for both end-users and IT administrators.
- Driving the development of solutions with regulatory requirements and internal policies.
- Translating business needs or problems into clear, actionable functional requirements and technical specifications.
- Owning all endpoints related problem tickets and driving resolution, collaborating with multiple cross-functional teams.
- Performing stakeholder management to ensure management oversight of high-priority issues.
- Tracking key performance indicators (KPIs), analyzing product metrics, and providing insights to improve product performance and drive business decisions.
- Working closely with engineering and other stakeholders to develop and launch solutions, ensuring seamless execution and user experience.
- Collaborating with various product teams to plan testing, prioritize backlogs, and align schedules for product releases.
- Minimum 5 years of experience as a Product Manager with relevant focus on Windows endpoint, application rollout, group policies or IT Support and Administration.
- Strong analytical and problem-solving abilities.
- Excellent communication, interpersonal, and collaboration skills.
- Ability to understand and translate customer needs into technical requirements.
- Knowledge of endpoint machines, networking, Windows OS or desktop support (e.g., SCCM, CompTIA, Fundamentals in Microsoft Security, Compliance or Identity) is required.
- Understanding of Active Directory hardening or group policies is an advantage.
- Knowledge of agile methodologies and product development processes.
- Ability to prioritize tasks and be detail-oriented to manage multiple projects effectively.
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