Financial Transactions Operations Specialist
3 days ago
We are seeking a highly skilled and motivated Financial Transactions Operations Specialist to join our team at RHB Bank Berhad. This is an exciting opportunity for individuals who possess strong analytical skills, attention to detail, and the ability to work effectively in a fast-paced environment.
About the Role
This role will be responsible for performing daily financial transactions operations, including loan disbursements, repayments, fee collections, prepayments, rollovers, redemptions, monitoring, and sweeping of funds from special-purpose accounts. The ideal candidate will have excellent time management skills, be able to multitask, and possess a resourceful and team-oriented approach.
Key Responsibilities
* Perform financial transactions with accuracy and within stipulated turnaround times
* Respond to Business Units' requests and enquiries within a stipulated time line
* Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues and improve cooperation between the teams
* Actively participate as a member of a team to move the team towards completion of goals i.e. develop a service-oriented culture within the team
Process Digitalization or Automation / STP
* Participate in process digitalization or automation initiatives
Productivity Improvement
* Ensure all SLA/TAT are being met
* Ensure work is completed with speed and accuracy
* Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes
Process Efficiency / Process Improvements
* Participate in process improvement discussions to improve the turnaround time for BAU processes
* Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with all internal & external policies/guidelines and requirements of the regulators
Operational Risk & Compliance
* Work together with Team Lead to ensure that audit rating is 'Satisfactory' or better
* Work together with Team Lead to ensure that CRA rating is at least 'On Target' or better
* Work together with Team Lead to ensure no/minimal operational lapses/financial losses
Individual Contribution/Competency
* Participate in BCP Co-ordinator/Risk Co-ordinator or Data Steward roles
Learning/Competitive Positioning
* Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement
* Initiate action plans to achieve self-development goals which has to be in line with the department and Group's direction of building high performance culture
* Develop a mind-set of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned
Requirements
* Bachelor Degree/Diploma or equivalent
* At least 1 year related experience in a Financial Institution in credit processing for all credit products
* Resourceful and a good team player
* Good time management skills and ability to multi-task
Estimated Salary: RM80,000 - RM100,000 per annum
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