Regional Service Delivery Manager

2 weeks ago

Singapore beBeeLeadership Full time $180,000 - $250,000
The Modern Workplace function is a strategic enabler of business success, focusing on delivering exceptional support and deployment services for Collaboration products, Identity management, Meeting room and Campus technologies, and End User Devices. This role is pivotal in managing regional aspects of service delivery and ensuring seamless customer experiences.
Key Responsibilities:
  • Regional services for Modern Workplace, including Collaboration Technology, Campus Technology, Meeting Room Technology, Privilege Access Management, Regional Office Moves, and Regional Deployments.
  • Service Management and Regional Incident and Problem Management within Modern Workplace services.
Requirements:
  • 10+ years' experience in Global Deployments of Collaboration capabilities.
  • Management and growing strong productive teams.
  • Microsoft M365 Products, Co-Pilot, Teams Premium, Power Platforms, Google Workspace, and Collaboration Tools.
  • Identity technology Okta, Active Directory, and Privilege Access Management – Beyond trust.
  • End User Software, commercial awareness, and license Management.
  • ITIL Experience, Outsourcing supplier management, Policies and Process Management, Report Writing, Commercial contracts experience with 3rd Parties.
  • Understanding of modern technologies and excellent leadership, interpersonal, and stakeholder management skills.
About this Opportunity:

We value inclusivity, collaboration, open-mindedness, optimism, and extraordinary work. We provide passionate people, scale, challenging work, and opportunities for growth.

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