Clinical Operations Team Lead

5 days ago

Singapore beBeeLeadership Full time

The Assistant Manager will be responsible for overseeing the operations of assigned clinical departments and managing resources to ensure an efficient, personalized service in a pleasant and comfortable environment.


Key areas of hospital service development include partnering with the designated Head of Department (HOD) of Clinical Departments to develop and operational manage clinical services throughout the care continuum. This collaboration involves identifying and driving opportunities for the growth of both new and existing clinical services.

Main Duties and Responsibilities
(A) Specific
  • Support the HOD in meeting business, financial and operational performance indicators of the division/department. This includes patient workload in various care settings, Financial Performance, SOC appointment lead time and surgical lead time (if applicable), and relevant operational patient care outcomes.
  • Collaborate with Chair of Clinical Division and Heads of Clinical Departments on regular review of Clinical Department/service line performance indicators (i.e. Balance Score Card, Financial Performance). Ensure optimum utilization of resources to improve efficiency and patient care outcomes through innovation and improvement.
  • Develop and execute business plans and marketing strategies to improve workload identified for growth to meet organizational and population needs.
  • Lead a team and provide supervision and guidance on aspects of clinical operational matters including project management, data management, budgetary planning, procurement, event management and logistics.
(B) General
  • Be a leader in embracing change and aligning departmental goals with business goals of the hospital.
  • Support staff development and build a strong team with succession planning.
  • Foster continuous improvement by encouraging staff efforts at improving processes to achieve operational excellence.

Job Requirements
(A) Education, Training and Experience
  • Degree in any discipline.
  • At least 8-10 years of relevant experience preferably in healthcare related areas.
  • Knowledge of hospital operations.
  • Excellent verbal and written communication skills.
  • Able to lead a team and build relationships with diverse stakeholders.
(B) Specialized Training
  • Knowledge of computer software and statistics.

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