Business Development Support Specialist
1 month ago
Moomoo Financial Singapore Pte. Ltd., a cutting-edge financial technology company, revolutionizes the investing experience with its innovative digital brokerage and wealth management platform – moomoo. This pioneering firm enhances user engagement through market data, news, and powerful analytical tools. Moomoo's unique digital investment community connects users, investors, companies, analysts, media, and key opinion leaders.
Job DescriptionWe are seeking an exceptional Business Development Support Specialist to join our team in Private Wealth and Institutional Business. As a key member, you will be responsible for providing comprehensive support to the team, covering client onboarding, client service, and team operations.
Key Responsibilities:- Client Onboarding and Service: Ensure seamless client experiences through efficient onboarding processes and proactive issue resolution.
- Lead Qualification and Allocation: Effectively qualify inbound leads from multiple channels, allocating them to the most suitable sales resources.
- Cross-Functional Collaboration: Support sales directors in onboarding corporate structure clients, navigating internal stakeholders, and document certification.
- Financial Institutions and Channels: Provide expert support to financial institutions and channels on middle and back-office inquiries, account-related issues, rebates, reporting, and more.
- Team Operations and Process Improvement: Assist team leads in refining procedures, data collection, and consolidation for both clients and team members' performances.
To succeed in this role, you should have:
- A degree in any discipline, preferably in finance or accounting.
- At least 3-5 years of experience in the financial services industry, specifically in business support functions.
- A service-oriented mindset, excellent interpersonal, and communication skills.
- Strong analytical and problem-solving abilities, with attention to detail.
- Independent, responsible, and willing to take on challenges with minimal guidance.
- Proficiency in English and Mandarin, both written and spoken.
- Prior experience with CMFAS 1A, 6A, and 6, or exemption is preferred.
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