Senior Banking Professional
3 days ago
We are seeking a highly skilled Senior Banking Professional to join our team at PERSOLKELLY SINGAPORE PTE. LTD.
About the RoleThis is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and providing financial solutions to customers in Yishun West and Suntec City locations.
The ideal candidate will be responsible for handling over-the-counter transactions, attending to walk-in customers, and promoting the Bank's products and services to meet customer needs.
Key Responsibilities:- Handle cash deposits and withdrawals efficiently and accurately
- Provide assistance to customers with their enquiries and ensure high levels of customer satisfaction
- Prospect and introduce customers to the Bank's various products and services
- Educate and migrate customers towards digital banking platforms
- Drive service excellence in customer satisfaction, wait times, problem resolution, and customer feedback/escalation/complaints
- Able to work well under pressure and handle large crowds
- Excellent communication and interpersonal skills
- Customer-oriented and result-driven individual with experience in customer-facing roles
Up to $3500 + allowance per month, depending on location
5.5 working days per week, Monday to Friday and Saturday (half day)
12 months contract
A dynamic and supportive work environment
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