Trainer and Educator

5 days ago

Singapore beBeeLuxury Full time $80,000 - $120,000
Exciting Opportunity in Luxury Wine & Spirits

We are seeking a talented individual to join our team as a Trainer and Educator. This is an exceptional chance to develop your skills and expertise in the luxury wine and spirits industry.

The role offers a unique blend of training, education, and customer experience. As a key member of our team, you will be responsible for delivering engaging and informative training sessions on brand heritage, product knowledge, and effective retail selling techniques.

You will work closely with our Maisons to design, implement, and evaluate training programs for Sales Ambassadors conferences and learning events. Additionally, you will analyze consumer behaviors and industry trends to enhance the in-store customer experience.

Key Responsibilities:
  • Brand Training: Develop tailored local training programs for Sales Ambassadors, covering brand storytelling, product knowledge, and selling skills.
  • Learning Conference Design: Design, implement, and evaluate training programs for Sales Ambassador conferences and learning events.
  • Training Delivery & Coaching: Conduct engaging and informative training sessions on brand heritage, 'savoir-faire', product details, and effective retail selling techniques.
  • Digital Learning Platform Management: Manage and optimize the digital learning platform for efficient onboarding and employee development.
  • Train the Trainer (TTT) Program: Develop and implement a TTT program for local Sales Ambassadors to deliver consistent and high-quality training.
  • Event Participation & Brand Advocacy: Participate in seminars, regional meetings, press/PR events, and engage with key individuals to represent and promote luxury products.

We are looking for individuals with...

  • A minimum of 5 years' experience in Training Delivery, Facilitation, and Content Development.
  • Experience within the Travel retail/retail industry is essential, with luxury Wine & Spirits being a must.
  • Holder of Level 2 Wines & Spirits Education Trust (WSET) or above.
  • Independent and self-starter; able to work with minimum supervision.
  • Exceptional communication, presentation, and interpersonal skills – ability to network well.
  • Highly motivated with growth mindset and ability to be both hands-on and strategic.

This role offers a challenging and rewarding opportunity for personal and professional growth. If you have a passion for luxury wine and spirits, excellent communication skills, and a results-driven approach, we encourage you to apply.

Requirements:
  • Bachelor's degree in a relevant field (Marketing, Business, Hospitality, etc.)
  • At least 5 years of experience in Training Delivery, Facilitation, and Content Development
  • Excellent communication, presentation, and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team

About Us:

We are a leading luxury wine and spirits company dedicated to delivering exceptional experiences. Our team celebrates diversity and the pursuit of excellence in a collaborative environment where craftsmanship, elegance, and integrity thrive.

How to Apply:

If you are passionate about luxury wine and spirits and possess the required skills and qualifications, please submit your application. We look forward to hearing from you

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