Digital Service Advocate

2 weeks ago

Singapore beBeeService Full time $4,000 - $6,000

As a Digital Service Advocate, you will be responsible for delivering exceptional service and support to our customers across all digital platforms.

This is an exciting opportunity to join our team and make a real difference in the lives of our customers.

  • Customer Support: Provide proactive solutions to customer inquiries and concerns, ensuring that they have a positive experience with our brand.
  • Digital Platform Promotion: Share knowledge of our latest banking products and services, helping customers to adopt digital platforms and use cashless options where suitable.
  • Product Knowledge: Stay up-to-date with the latest banking products and services, providing alternative solutions to customers where appropriate.

To succeed in this role, you will need:

  • Excellent Communication Skills: Be able to communicate effectively with customers, both verbally and in writing.
  • Problem-Solving Skills: Be able to analyze problems and provide effective solutions.
  • Attention to Detail: Ensure that all customer interactions are handled efficiently and effectively.

We offer a dynamic and supportive work environment that values innovation and teamwork. If you are passionate about delivering exceptional customer experiences and have the skills and qualifications we are looking for, please apply today

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