Training Administration Process Lead
3 weeks ago
Company Overview:
EPS Consultants PTE LTD is a leading provider of training administration services, dedicated to delivering exceptional results for our clients. As a key member of our team, you will play a vital role in shaping the future of our organization.
Salary: Up to $5,000 per month
Our competitive salary package reflects the importance we place on attracting and retaining top talent. With experience and performance-based increments, you can expect your earnings to grow significantly as you contribute to our success.
Job Description:
We are seeking a highly skilled Training Administration Process Lead to join our team. In this role, you will be responsible for designing and implementing training administration processes tailored to meet client needs. You will work closely with department heads to identify and optimize processes for improved efficiency and collaborate with internal and external stakeholders to coordinate training sessions. Additionally, you will lead and support a team of 15 training administration staff, overseeing daily operations from start to finish and preparing monthly reports for management.
Required Skills and Qualifications:
To succeed in this role, you will need a degree or equivalent qualification in business, operations management, data analytics, or a related field. A minimum of 8 years of experience in customer service management, training/operations, service planning, and process improvement and data analysis is essential. Strong leadership abilities, excellent interpersonal skills, and solid expertise in governance, performance management, and project management are also crucial. You should be able to analyze information from multiple sources to resolve issues, offer focused solutions to business challenges, and identify improvement opportunities.
Benefits:
We offer a comprehensive benefits package that includes opportunities for professional growth and development, competitive salary, and attractive bonus structures. Our employees enjoy a dynamic and supportive work environment, with access to cutting-edge tools and technologies. We prioritize work-life balance and provide flexible working arrangements to ensure our employees can achieve their personal goals while contributing to our success.
Others:
If you are a motivated and experienced professional looking to make a meaningful contribution to a dynamic organization, we encourage you to apply. Please submit your updated resume in PDF/MS Word format, along with your current and expected salaries for processing purposes. All applications will be treated in the strictest confidence.
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