Product Knowledge Expert

7 days ago


Singapore beBeeProduct Full time $4,000 - $8,000

Job Description:

">Technical Support Specialist">

We are seeking a highly skilled Technical Support Specialist to provide pre-sales and post-sales technical support to customers. The successful candidate will be responsible for assisting customers in understanding product specifications, features, and applications.

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The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently within tight schedules. Fluency in English is required, and proficiency in Chinese is an added advantage.

">

Responsibilities include:

">
  • ">
  • Providing technical support to customers via phone, email, or in-person">
  • Assisting customers in understanding product specifications, features, and applications">
  • Collaborating with internal teams, including sales, marketing, and engineering, to address customer needs">
  • Developing and maintaining in-depth knowledge of our products and technologies">
  • Creating and updating technical documentation, including manuals, application notes, and technical guides">
">

Requirements:

">
  • ">
  • Degree/Diploma in Computer or Electrical or Electronic Engineering or equivalent">
  • Knowledge of programming languages, such as C and C++">
  • Experience with embedded electronics fundamentals">
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)">
  • Fluency in English and Chinese in both speaking and writing">
"],

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