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Optimize Global Operations Lead

2 weeks ago

Singapore beBeeChief Full time $900,000 - $1,200,000
Job Description:

We are seeking an experienced Chief Operating Officer to lead our global operations, drive scalability, and translate vision into measurable results. The ideal candidate will have a strong track record of optimizing operations in high-growth environments and be able to define and execute long-term strategy aligned with company vision, market opportunities, and competitive dynamics.

The successful candidate will own end-to-end operational excellence, enabling rapid growth while ensuring alignment with our strategic goals. This includes designing and implementing scalable processes across departments, establishing key performance indicators, and driving data-driven improvements.

The Chief Operating Officer will also be responsible for aligning Product, Engineering, Sales, and Support teams to accelerate go-to-market execution and customer satisfaction, as well as streamlining workflows, managing budgets, and negotiating vendor contracts to maximize return on investment.

In addition, the role requires ensuring operational resilience, regulatory adherence, and business continuity planning, as well as overseeing the deployment of systems to automate workflows and enhance decision-making.

Key Responsibilities:

  1. Strategic Leadership: Define and execute long-term strategy aligned with company vision, market opportunities, and competitive dynamics.
  2. Operational Strategy: Design and implement scalable processes across departments (Sales, Product, Supply Chain, Customer Success, IT).
  3. Performance Metrics: Establish KPIs, OKRs, and dashboards to monitor efficiency, quality, and growth; drive data-driven improvements.
  4. Cross-Functional Leadership: Align Product, Engineering, Sales, and Support teams to accelerate GTM execution and customer satisfaction.
  5. Cost & Resource Optimization: Streamline workflows, manage budgets, and negotiate vendor contracts to maximize ROI.
  6. Risk & Compliance: Ensure operational resilience, regulatory adherence (e.g., ISO, GDPR), and business continuity planning.
  7. Technology Enablement: Oversee deployment of systems (ERP, CRM, BI) to automate workflows and enhance decision-making.
  8. Talent Development: Build and mentor high-performing operations teams; foster a culture of accountability and innovation.
Requirements:
  • Proven Leadership: 10+ years in senior operations roles (e.g., VP Ops, GM, COO), with 5+ years in [industry: Tech/Manufacturing/Healthcare].
  • Scale Expertise: Track record of optimizing operations in high-growth environments (e.g., scaled teams from 50→500, expanded to 3+ regions).
  • Process Mastery: Deep experience in Lean, Six Sigma, Agile, or equivalent frameworks; certified (e.g., PMP, CSCP) preferred.
  • Financial Acumen: Expertise in budgeting, forecasting, and P&L management.
  • Tech-Savvy: Proficiency with modern ops tools (e.g., NetSuite, Salesforce, Jira, Tableau).
  • Stakeholder Skills: Adept at influencing C-suite peers, board members, and cross-functional teams.