Sales and Therapist Team Lead Specialist

3 days ago


Singapore Nice Beauty & Hair Salon Full time
About the Role
We are seeking an Operation Manager to lead our day-to-day operations and drive sales success at Nice Beauty & Hair Salon. As a key member of our team, you will be responsible for managing the outlet, motivating the sales and therapist teams to achieve targets and KPIs, ensuring customer satisfaction, and handling customer feedback.

Key Responsibilities:
• Manage the day-to-day operation of the outlet
• Coach and motivate the sales and therapist teams to achieve targets and KPIs
• Ensure customer satisfaction and handle customer feedback
• Evaluate staff performance and provide feedback

Requirements
To succeed in this role, you will need:
• Experience in Reception, Front Desk, Customer Service, and Administrative duties
• Excellent customer service skills with good communication and interpersonal skills
• A responsible, positive work attitude, and good initiative
• Preferably relevant experience in the Beauty Industry

Benefits
Nice Beauty & Hair Salon offers a range of benefits, including opportunities for growth and development, a supportive work environment, and competitive compensation.

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