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Customer Liaison and Booking Coordinator
3 weeks ago
We are seeking a skilled Customer Service/Support Specialist to join our team. This key role involves responding to customer inquiries and booking requests via various channels.
The successful candidate will be responsible for handling emails, phone calls, and social media messages while ensuring seamless communication with all stakeholders.
Daily tasks will involve assigning customer bookings to the operations team based on their schedules.
To excel in this position, you must have proficiency in software applications such as QuickBooks and Google Calendar.
This role requires exceptional multitasking skills, enabling you to handle multiple responsibilities simultaneously while maintaining high levels of productivity.
A strong understanding of listed software applications is essential for success in this role, along with excellent communication and interpersonal skills to interact with customers professionally and politely.
You will work independently with minimal supervision, making this a great opportunity for individuals who thrive in self-motivated environments.
About the Role- Respond to customer inquiries and booking requests via various channels
- Handle emails, phone calls, and social media messages
- Assign customer bookings to the operations team based on their schedules
- Ensure seamless communication with all stakeholders
- Proficiency in software applications such as QuickBooks and Google Calendar
- Exceptional multitasking skills
- Strong understanding of software applications
- Excellent communication and interpersonal skills
