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Migration Support Specialist
2 months ago
We are seeking an experienced Migration Support Engineer to join our team at Allegis Group Singapore Private Limited. The successful candidate will be responsible for providing technical support and assistance to our clients in the migration of their virtual desktop infrastructure and application packaging.
Key Responsibilities:- Conduct quality assurance and UAT for applications to ensure they meet functional and performance requirements.
- Support the packaging, promotion, and deployment of applications to the production environment.
- Perform cluster rebalancing and retrofitting tasks to optimize application infrastructure and ensure efficient resource allocation.
- Assist with image and infrastructure testing by troubleshooting issues, coordinating testing efforts, and collaborating with relevant teams to ensure smooth functionality.
- Manage and coordinate change requests related to project tasks.
- Provide support during user migration processes, including profile issue troubleshooting and remediation.
- Assist with application reclaim efforts and perform analysis on packaging priorities.
- Ability to execute pre-built PowerShell scripts effectively for various automation and system management tasks.
- Hands-on experience working with virtual desktops, virtual servers, and virtual infrastructure.
- Demonstrated experience supporting a large group of users, particularly in an enterprise environment, with expertise in troubleshooting and resolving issues related to Windows 10 and enterprise applications.
- Strong written and verbal communication skills in English, with the ability to clearly convey technical information to both technical and non-technical stakeholders.
- Solid technical foundation and working knowledge of a broad range of infrastructure teams, including engineering, storage, operations, support, and service desk.
- In-depth knowledge of VMware, including vCenter, Horizon Cloud Service, Application Virtualization Manager, vSAN, and Network File System.
- Previous experience working in a banking environment is essential, with an understanding of industry-specific IT challenges and requirements.
We regret to inform that only shortlisted candidates will be notified.
