Senior Enterprise Software Program Lead

2 weeks ago

Singapore beBeeManagement Full time $90,000 - $120,000
Job Summary

This senior role is responsible for leading the program management of enterprise software solutions across Southeast Asia. The ideal candidate will have a proven track record in vendor management, multi-party orchestration, and stakeholder communication.

About the Role
  • Qualify opportunities with Sales and define project scope & success criteria; align data needs, NDA (Non-Disclosure Agreement), security, and timelines.
  • Coordinate vendor AEs/SEs (Application Engineers / Solutions Engineers) to run demos/benchmarks; manage run-of-show, risks, and stakeholder updates.
  • Build executive-level value cases with vendor inputs; support pricing/licensing structuring and commercial proposals.
  • Own SOW (Statement of Work) drafting (with vendor PS teams), project plan, RAID logs (Risks, Assumptions, Issues, Dependencies), acceptance gates, and change control.
  • Run weekly triage with customers and vendors; track issues to closure and escalate per playbook.
  • Drive adoption and measurable outcomes; run QBRs/EBRs (Quarterly Business Reviews / Executive Business Reviews); secure renewals and expansions.
  • Be the day-to-day interface to principals: roadmap alignment, escalation paths, capacity planning.
  • Maintain a knowledge base: playbooks, RACI (Responsible, Accountable, Consulted, Informed), templates, and competitive positioning with vendor collateral.
  • Enforce SLAs (Service Level Agreements), data governance, IP (Intellectual Property) & confidentiality controls.

Requirements

  • 5+ years in enterprise/industrial software program management, customer success, or solutions management.
  • Proven vendor management and multi-party orchestration across pre-sales → delivery → success.
  • Strong SOW/contract basics, risk & escalation management; excellent stakeholder communication.
  • Comfortable with tools: Jira/Confluence (or equivalents), CRM (Customer Relationship Management), basic analytics.
  • Fluent English; additional Asian language is a plus for regional coordination.
  • Degree in Engineering/Science/Business or related.
You must be able to demonstrate your skills in:
  • Vendor management
  • Program management
  • Stakeholder communication
  • Data governance

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