Medical Operations Coordinator

3 days ago


Singapore beBeeHealthcare Full time $4,500 - $6,000
Healthcare Support Specialist

This role plays a pivotal part in ensuring the efficient operation of our healthcare clinic.

The Healthcare Support Specialist will be responsible for a combination of administrative tasks, patient interaction, and organizational responsibilities.

Key Responsibilities:

  • Establish effective communication with patients, families, and visitors upon arrival and departure.
  • Utilize our clinical software system to efficiently handle patient registration.
  • Administer medication to patients, providing clear instructions on dosage and frequency, while also printing labels for medications and mixing liquids as required.
  • Develop knowledge of various drug preparations and dosages, including non-drug items.
  • Manage payments from patients using our Point of Sales system, including printing receipts, medical certificates, and referral letters.
  • Coordinate administration and documentation of lab tests, radiology, and scanning services from multiple vendors.
  • Conduct regular stock takes and inventory management.
  • Adhere to established policies and standard operating procedures.
  • Maintain a safe and clean working environment by complying with relevant procedures, rules, and regulations.
  • Collaborate with the team to achieve desired results as needed.
  • Handle daily billing of invoices and claims from corporate clients and insurance companies, while conducting follow-up as necessary.
  • Cover the duties of colleagues and supervisors when required.
  • Perform other ad-hoc tasks requested by doctors and supervisors.

Required Skills and Qualifications:

  • Competency in Clinic Skills (in-house training)
  • Basic understanding of Clinic Management System (Plato)
  • Knowledge of various types of drugs and non-drug items
  • Understanding of drug dispensing principles, including dosage, calculation, frequency, drug allergy, and drug/food interactions
  • Knowledge of company services
  • Proficiency in Point of Sales system
  • Ability to manage electronic and paper filing systems

Clinic Coordination and Communication:

The ideal candidate will possess excellent communication skills, enabling them to effectively correspond between patients and healthcare professionals as needed. This role requires strong teamwork skills, ensuring seamless workflow and efficient coordination within the clinic. Additionally, the ability to maintain a clean and organized workspace is essential.

Requirements:

  • Minimum educational level: N Levels, O Levels / NITEC, Higher NITEC etc
  • Prior experience in a healthcare or administrative role is advantageous
  • Knowledge of HealthierSG or other health programs is beneficial
  • On-Job-Training guidance will be provided for new hires without experience

If you are a motivated individual with excellent communication and teamwork skills, we encourage you to apply for this exciting opportunity.

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