
IT Infrastructure Professional
2 weeks ago
We are seeking a skilled IT Infrastructure Professional to fill this critical role.
Key Responsibilities:- Oversee hardware and infrastructure software configurations, updates, and documentation processes.
- Manage change requests, service requests, and escalate incidents, including security-related issues.
- Maintain accurate asset records and track software licenses, subscriptions, and end-of-life cycles.
- Conduct regular system and application health checks, performance monitoring, and troubleshooting.
- Perform vulnerability management system scans, compliance checks, and configure compliance templates.
- Generate monthly reports covering SLA metrics, incidents, availability, performance, audit logs, user access reviews, and log reviews.
- Bachelor's degree in computer science, Information Technology, Engineering, or related fields.
- Proven experience in infrastructure management, system administration, or similar roles.
- Hands-on expertise with change management, risk assessment, and compliance monitoring.
- Certifications: ITIL v4, CCNA, or relevant industry certifications.
- Experience with cloud-based infrastructure and cybersecurity practices.
- Expertise in automation and scripting for process improvements.
Strong communication and documentation skills, ability to work under pressure, manage multiple priorities efficiently, strong analytical and problem-solving abilities, and soft skills are highly valued.
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