IT Support Professional

2 weeks ago


Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time
Job Overview

We are seeking a skilled IT Support Engineer to join our team at Manpower Staffing Services (Singapore) Pte Ltd.

Job Description:
  • User Support: Provide technical assistance and support to end-users, responding to IT-related inquiries and resolving hardware, software, and network issues.
  • Software and Hardware Support: Install, configure, and maintain software applications on end-users' computers and mobile devices. Assist with hardware setup and troubleshooting, including printers and audio-visual equipment.
  • Audio and Visual System Setup: Assist in setting up audio and visual systems for meetings and presentations, troubleshooting any related issues.
  • In-House Application Support: Collaborate with developers to address and resolve application-related problems, providing user guidance and support for in-house application usage.

Key Responsibilities:

  • Offer prompt and effective technical assistance for hardware, software, and network-related issues.
  • Escalate complex issues to senior engineers if necessary.
  • Conduct regular maintenance checks on computer systems and perform necessary updates.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • Basic knowledge in Windows Operating Systems, email server, and Citrix.
  • Experience in Microsoft Office Suite.
  • Experience with IT troubleshooting.
  • Proactive, responsible, and takes ownership of own work.
  • Able to maintain high level of confidentiality.

Benefits:

  • A competitive salary range of SGD $40,000 - SGD $60,000 per annum, depending on experience.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.


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