IT Support Professional
2 weeks ago
We are seeking a skilled IT Support Engineer to join our team at Manpower Staffing Services (Singapore) Pte Ltd.
Job Description:- User Support: Provide technical assistance and support to end-users, responding to IT-related inquiries and resolving hardware, software, and network issues.
- Software and Hardware Support: Install, configure, and maintain software applications on end-users' computers and mobile devices. Assist with hardware setup and troubleshooting, including printers and audio-visual equipment.
- Audio and Visual System Setup: Assist in setting up audio and visual systems for meetings and presentations, troubleshooting any related issues.
- In-House Application Support: Collaborate with developers to address and resolve application-related problems, providing user guidance and support for in-house application usage.
Key Responsibilities:
- Offer prompt and effective technical assistance for hardware, software, and network-related issues.
- Escalate complex issues to senior engineers if necessary.
- Conduct regular maintenance checks on computer systems and perform necessary updates.
Requirements:
- Bachelor's degree in Computer Science or related field.
- Basic knowledge in Windows Operating Systems, email server, and Citrix.
- Experience in Microsoft Office Suite.
- Experience with IT troubleshooting.
- Proactive, responsible, and takes ownership of own work.
- Able to maintain high level of confidentiality.
Benefits:
- A competitive salary range of SGD $40,000 - SGD $60,000 per annum, depending on experience.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
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