Assistant Manager, Student Administration and Operations

5 days ago

Singapur, Singapore Nanyang Technological University Full time
Job Description

Nanyang Technological University is seeking a highly skilled and experienced professional to fill the role of Assistant Manager, Student Administration and Operations. This position is responsible for overseeing the management, administrative, and coordination aspects of the Interdisciplinary Collaborative Core (ICC) curriculum.

Key Responsibilities
  • Office Administration
    • Administer procurement, reimbursement, and financial activities of the ICC Office.
    • Assist colleagues from InsPIRE and other units under InsPIRE in overseeing office-related matters.
    • Serve as the secretary/note-taker for all ICC Meetings.
    • Assist with the planning and organization of ICC-related meetings, workshops/seminars, activities.
    • Assist with the selection of ICC instructors for the Nanyang Excellence Awards for Teaching.
    • Assist with all other ICC-related administrative tasks.
  • Course & Student Administration
    • Oversee and manage inter-college/school/department collaboration and serve as the liaison between the ICC Office and Colleges/Schools and Course Coordinators on matters relating to student enrollment, and the coordination of academic matters and activities.
    • Oversee and manage all ICC course-related matters, duties will include being a liaison to all course coordinators and instructors, submitting course outlines for approval, timetabling planning, course registration, setting up of course and assessment sites, organization of the end-of-semester quizzes, uploading and consolidation of course marks/grades, end-of-semester Board of Examiners meeting, administering and consolidating data from course surveys, handling of course-related enquiries, and handling of all course-related student matters.
    • Administer academic exercises such as student combination in classes (ensuring classes consist of a good mix of students from different programmes), change of classes, course exemptions, and credit transfers.
  • Faculty & HR Matters
    • Work with colleges/schools and course coordinators on the assignment and allocation of full-time and adjunct instructors teaching ICC courses.
    • Work with HR and schools on the appointment of new adjunct instructors and reappointment of existing adjunct instructors.
    • Approve the teaching reimbursement claims of adjunct instructors.
    • Prepare the necessary information needed and scheduling of ICC instructors for annual performance appraisal of ICC instructors and coordinate with HRBY and the reporting officers of ICC lecturers on appraisal meetings.
  • Outreach
    • Be the main point of contact and support to students and partners and schools on matters related to the ICC.
    • Conduct, coordinate, and/or support activities to share and promote ICC's mission and curriculum, including the compilation and production of relevant marketing materials and eDMs.
    • Assist in the planning and organization of outreach activities including marketing collaterals (e.g., door gifts).
    Requirements
    • Bachelor's degree with at least 5 years of relevant working experience, preferably in an institute of higher learning and/or the education sector.
    • Prior experience in a relevant administrative/managerial role in an institute of higher learning will be advantageous.
    • Meticulous with good organizational skills and a keen eye for detail.
    • Strong analytical and problem-solving skills.
    • Excellent communication and interpersonal skills.
    • Good writing skills with the ability to prepare clear reports.
    • Proficient in handling data and numbers.
    • Proficient in MS Office applications (Word, PowerPoint, Excel, and Access) - knowledge in advanced Excel is a requirement.
    • Knowledge of student information/database management systems would be advantageous.
    • Strong stakeholder management, influencing, and collaboration skills.
    • People-oriented and a proactive team player.
    • Ability to multi-task and deliver with quality and timeliness.
    • Ability to work independently with minimum supervision.

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