Home Health Operations Director

2 weeks ago

Singapore beBeeHealthcare Full time $90,000 - $120,000

We are seeking an experienced Senior Home Health Operations Manager to join our team.

Job Description
  • Key Responsibilities:
  • Manage day-to-day operations, ensuring adherence to service standards and client expectations.
  • Implement improvements, monitor performance, and promote continuous quality enhancement to improve client satisfaction and service outcomes.
  • Operational Support, Service Integration & Excellence:
  • Oversee daily operations, ensure compliance with regulatory requirements, and industry standards.
  • Develop and implement operational processes, protocols, and workflows to enhance efficiency, safety, and service consistency.
  • Promote collaboration across medical, nursing, and therapy services to deliver integrated, client-centric care.
  • Collaborate with Clinicians to align operational activities with clinical guidelines, best practices, and organizational directions.
  • Team Lead Development:
  • Mentor and develop Nursing and Therapy Team Leads to strengthen leadership and operational capabilities.
  • Establish competency frameworks, leadership pathways, and continuous learning opportunities.
  • Business Strategy & Financial Support:
  • Assist in developing sustainable business models incorporating grant funding, fee-for-service, and value-based care.
  • Monitor budgets, manage resource allocation, and identify opportunities for service improvement and growth.
  • Stakeholder Engagement & Collaboration:
  • Cultivate partnerships with Regional Health Systems, community organizations, and regulatory bodies.
  • Represent the organization at strategic platforms to advocate for integrated care practices and best practices.
  • Data Management & Reporting:
  • Track operational and clinical outcomes, client satisfaction, and quality indicators.
  • Use data insights to inform evidence-based planning, decision-making, and continuous improvement.
Requirements
  • Bachelor's degree in Healthcare Administration/Nursing/Social Work/Allied Health/Business or related field.
  • Minimum 3 years' experience in healthcare, eldercare, or community-based care, including at least 3 years in a supervisory or operational support role.
  • Proven ability to coordinate multi-disciplinary teams and support integrated medical, nursing, and therapy services.
  • Knowledge of Singapore's home care landscape, regulatory requirements, and community health ecosystem.

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