Manager, Operations

7 days ago

Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

**COMPANY DESCRIPTION**

**NTUC Health Co-operative Limited (NTUC Health) **is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

**RESPONSIBILITIES**

The incumbent shall assist the Senior Manager in leading the Operations Department to drive operational excellence in the Nursing Home.

This includes ensuring that the Nursing Home is in compliance with all regulatory, licensing, safety, and environmental requirements; as well as implementing measures to ensure that the physical integrity of the building structure, its appearance, and optimal functions meet the necessary standards.
- Lead and manage the Operations team in ensuring the smooth delivery of the facilities, laundry, housekeeping, fire command center, and transportation services in the nursing home.
- Plan, communicate and implement policies, and ensure procedures meet operational excellence.
- Manage and oversee the development of the nursing home in collaboration with health authorities and agencies.
- Develop and implement operations strategy for the nursing home, including but not limited to efficiency and productivity-related projects
- Manage the streamlining of cross-department workflows and processes to maintain operational excellence
- Engage and ensure service delivery of contracted vendors and services providers to meet business and operational requirements.
- Assess and submit both ongoing and emergent requests for the maintenance of environmental services and equipment of the Home.
- Ensure that adequate measures are taken to maintain and upkeep the building and environment so as to protect the health and safety of all residents and staff in the nursing home.
- Manage and oversee the department's budgets and expenditures.
- Timely reporting and analysis of Operations Management System KPIs. (to consult Centre Director)
- Other duties as assigned

Additional Responsibilities:

- Involve in budget planning and work with other departments to monitor expenses allocated.
- Assist in developing new nursing homes, such as acquiring equipment, development projects, costing, and planning with the Centre Director.

**QUALIFICATIONS**
- Degree in Business/Building/Facilities Management/Engineering
- 5-8 years of relevant experience, of which 2 years in a supervisory role
- Excellent analytical and problem-solving skills
- Practical knowledge of Nursing Home’s operations would be an advantage
- Good coordination, interpersonal and people management skills
- Good communication skills
- Knowledge of data analytics, visualization, and related software.

**OTHER INFORMATION**

**Location**:

- Jurong West Nursing Home
- Jurong Spring Nursing Home

  • Education Project Coordinator

    2 weeks ago

    Singapore beBeeDevelopment Manager Full time $90,000 - $120,000

    Job Description">As a key member of our educational team, you will be responsible for supporting school directors in implementing teacher development projects. This role requires strong project management skills, as well as the ability to work effectively with teachers and school leaders.Key responsibilities include:Overseeing the implementation of teacher...

  • Partner Training Skills Manager

    2 weeks ago

    Singapore Operations Full time $90,000 - $120,000 per year

    Get to Know the TeamYou will be part of GrabAcademy, the Training & Partnerships team dedicated to provide holistic learning and development support for our driver-, delivery-, and merchant-partners.The role co-leads the Grab SkillsFuture Queen Bee initiative, a nationwide upskilling programme launched by SkillsFuture Singapore (SSG). Through this...

  • Partner Training Skills Manager

    2 days ago

    Singapore Operations Full time

    Get to Know the Team You will be part of GrabAcademy, the Training & Partnerships team dedicated to provide holistic learning and development support for our driver-, delivery-, and merchant-partners. The role co-leads the Grab SkillsFuture Queen Bee initiative, a nationwide upskilling programme launched by SkillsFuture Singapore (SSG). Through this...

  • Internal Tools Developer

    2 weeks ago

    Singapore beBeeProduct Manager Full time $80,000 - $120,000

    Job Description">Lead the development of FlowSmart Canopy, an internal workspace that powers critical operations tools.Collaborate with engineering, design, platform, and product teams across Flo.Ensure consistent, scalable, and user-friendly tools and guide their evolution from early foundations to company-wide adoption.">About This Role">You will be...

  • Merchandise Operations Manager

    2 days ago

    Singapore COACH OPERATIONS SINGAPORE PTE. LTD. Full time

    Explore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story. At...

  • Associate, Fleet

    2 weeks ago

    Singapore Operations Full time $90,000 - $120,000 per year

    Get to know the BusinessGrabRentals (GR) is a core pillar of Grab's Mobility business, with the primary objective of securing vehicular and productive driver-partner supply for Grab's ride-hailing marketplace.Get to know the TeamThe GrabRentals team houses its own strategy, partner management & productivity, pricing & product design, sales, marketing,...

  • Associate, Fleet

    2 days ago

    Singapore Operations Full time

    Get to know the Business GrabRentals (GR) is a core pillar of Grab's Mobility business, with the primary objective of securing vehicular and productive driver-partner supply for Grab's ride-hailing marketplace. Get to know the Team The GrabRentals team houses its own strategy, partner management & productivity, pricing & product design, sales,...

  • Associate, Financial Services

    2 weeks ago

    Singapore Operations Full time $60,000 - $120,000 per year

    Get to know the team:The Financial Services Operations team is a dynamic group responsible for ensuring seamless financial processes and innovative payment solutions that empower Grab users and partners alike.We make an impact by supporting operations across multiple business units such as Transport, Deliveries, GfB, Partnerships, and GrabFin. Our team...

  • Associate, Merchant Success

    2 weeks ago

    Singapore Operations Full time $80,000 - $120,000 per year

    Get to Know the TeamThe Singapore Operations team drives growth and innovation for Grab, shaping the business to meet the evolving needs of consumers. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most, and we develop and execute business strategies that help us serve our community...

  • Associate, Merchant Success

    2 days ago

    Singapore Operations Full time

    Get to Know the Team The Singapore Operations team drives growth and innovation for Grab, shaping the business to meet the evolving needs of consumers. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most, and we develop and execute business strategies that help us serve our community...