Assistant Director of Nursing

**About Us**:
**About NTUC Health Co-operative Limited**

**NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

**Services**:Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

**Community Support**: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

The job holder provides support and assistance to the Director of Nursing in sustaining the standards of nursing practice; ensuring safe, high-quality, efficient and cost effective care is delivered to residents and their families. He/She is responsible for staff development and professional growth of the nurses. Supervise Nurse Clinicians/Nurse Educators to ensure that clinical quality standards and competencies of staff are maintained. Collaborates with Business Unit Head/Operational managers to facilitate Nurse Manager to plan, deliver and evaluate nursing care and services to meet the needs of the residents/clients.

**Primary Responsibilities and Duties (80%)**
- Plans, Coordinates and evaluates overall nursing care and services.
- Develops, implements, and evaluates nursing procedures, standards, and policies from best practices.
- Assesses, plans, implements and evaluates nursing standards and services.
- Facilitate and promote clinical safety and risk management practices.
- Monitor audits and reviews to ensure adherence to quality and safety standards.
- Participates in the development and implementation of a person-centred care delivery model.
- Lead the implementation of best practices and innovation in nursing care delivery.
- Identifies and plans professional development of nurses and care staff in collaboration with their supervisors.
- Create a culture of accountability, team work and positive staff motivation.
- Collaborates with other healthcare professionals to ensure smooth care delivery.
- Drives and manages change processes to improve nursing care and services provided to the residents/clients.
- Acts as a resource person to the nurses, care staff, doctors, allied health colleagues and operations staff.
- Work with relevant departments to address interdepartmental conflicts, troubleshoot problem areas, propose solutions and initiate follow-up action.
- Conducts recruitment and selection of nurses.

**Secondary Responsibilities and duties (20%)**
- Assists in the implementation of nursing projects and expansion of services.
- Assists the Director, Nursing in identifying new programs for the residents and special clinical projects to meet service needs.
- Monitors/analyzes the clinical quality indicators and changing needs of residents of Business Units i.e.Nursing Home, Day care and home care.
- Represent the organisation in external committees as appointed.
- Undertakes any task assigned by the Director of Nursing.

**Qualifications**:
**Technical / Professional**
- Registered Nurse with Bachelor's degree in Nursing or equivalent preferred.
- Minimum 10 years' experience in healthcare setting.
- Trained in quality improvement methodologies.

**General**
- Demonstrates executive and leadership ability and management skills.
- Possesses good people-management skills.
- Strong sense of integrity.
- Facilitation and influencing skills.
- Coaching and mentoring skills.