Head of Team

Job Title: CCS-Head of Team LPE

Job Summary:

We are seeking an experienced and skilled professional to lead our Local Payment Engines (LPE) team. As the Head of Team, you will be responsible for overseeing the team's activities, ensuring timely delivery of projects, and maintaining high-quality technical and functional design of the application stack.

Main Responsibilities:

• Supervise and oversee the LPE team, ensuring timely delivery of projects and maintaining high-quality technical and functional design of the application stack.
• Plan, organize, and prioritize the work assigned to the team to meet committed deadlines and other agreed milestones.
• Identify, evaluate, and report issues and risks to ensure corrective and/or preventive measures are timely taken.
• Ensure team's activities are in adherence to bank's standards and norms.
• Actively participate/contribute to GIT Paris/ISAP governance for his/her domain.
• Continuously monitor the satisfaction level of the customers and put efforts to maintain and improve it.
• Coordinate with the vendor and prepare releases.
• Continuously monitor the quality of the deliveries and the quality of service.
• Evaluate staff knowledge & skills and recommend training.
• Review and conduct appraisals for the team members.
• Facilitate staff mobility and career development.
• Human capital Management - recruitment, career progression planning, Team Engagement and motivation, Coaching & Mentoring.
• Implement standard DevOps practices including test automation, efficient CI/CD, Infrastructure as Code, Monitoring as Code, and End-to-End Observability.
• Incorporate Continuous improvement process and culture on projects management & implementations, run and cost/budget.
• Supervises and follow-up Level 3 Support Activities when the Global Support Team (L1&L2) is in need of system expertise.
• Initiate and drive technical transformation / innovation projects to ensure that applications / systems will be able to cope with market and business demands.
• Work closely with domain and Enterprise Architects & Business users in the implementations of all the local Payment Engines and their features including regulatory and compliance landscape.

Organize and Supervise all Activities of CCS/PAS/LPE Team

Report functionally to manager of GIT/ISAP/CCS/PAS Section

Ensure proper ramp-up and ramp-down of the team as per the Bank requirement

Manage budget and capacity allocation according to priorities communicated by functional manager

Act as Tech Lead/Architect Advisor for the Team for Technical Rework and Obsolesce Projects

Ensure the applications adhere to the modern standards

Ensure applications are phased out from legacy tech and moved to new tech

Ensure modern dev-sec-ops standards are implemented in all the project/application build lifecycle

Design, Implement, Test, Deploy, Support, and Maintain Applications under Responsibility of LPE Team

Ensure high-quality technical and functional design of the application stack.

Ensure a smooth end-to-end implementation of the LPE modules in charge using GIT best practices as well as overall GIT quality framework

Ensure the proper UAT and production support of the modules delivered

Identify, evaluate, and report risks and issues

Supplementary Information

Coordinate with Other Development Teams of All the Program Initiatives in Order to Ensure Consistency Across Projects and Modules of Different Programs the LPE Systems are Engaged with.

Coordinate with other development teams in order to optimise the global roadmap and associated constraints

Ensure the good usage of chapters in order to smoothly circulate the information inside and outside the team.

Coordinate with the integration team in order to align strictly the development with the product owner's priorities.

Manage and Improve Team Capabilities

Ensure cohesion and commitment of the team on its assigned mission.

Evaluate staff members' skill/knowledge and recommend training plan, organize staff mobility and staff career development as needed by LPE Projects.

Make sure team members observe and respect the Bank's code of conduct and comply with Bank policies.

Organize and perform coaching to the team members to ensure continuous improvement.

Implement and Refine Project Management Processes in Order to Ensure Projects Success

Coordinate with program management in order to ensure an optimal usage of program methodology.

Propose and implement local tooling/processes improvement when necessary.

Perform Team Manager duties

Manage the team setup by identifying hiring needs and staffing with right profiles

Perform People management duties such as Career management, HR development and staff motivation.

Position Location

Geographical Area

Asia, Singapore

City

Singapour

Candidate Criteria

Minimal Education Level

Bachelor Degree / BSc Degree or equivalent

Academic Qualification / Speciality

Bacherlor and above in relevant discipline

Level of Minimal Experience

11 years and more

Experience

Background:

You are solving problems and building solutions

You're self-motivated and have demonstrated track record of driving Innovations in Program and Team management

You're comfortable leading tribe of engineers by example and a strong advocate of latest software engineering best practices

You understand the importance of constructive feedback nurturing an inclusive engineering environment, championing engineering fundamentals and providing clarity and mentorship for team members to grow.

You have good background of understanding the technology implementations in Banks / Financial Institutions.

You have worked one or more Industry Standard Payment engines and cash product solutions (vendor or in-house) and migrate them to other new payment engine products when required.

You have exposure to Asia, specifically to India, Singapore, Hong Kong, China cross border, Instant and Mass Payments processing and their clearing mechanisms.

You have the abilities to take up the above outlined responsibilities and meet the expectations of the management team.

Required Skills

Skills:

A minimum education of Bachelor's degree in Computer science / Information systems.

12-15 years of overall IT experience with 5 years of experience in delivery of enterprise scale critical systems projects

Minimum 3 years of Team and People management practices.

Excellent program/project delivery experience and knowledge about mentoring/guiding the teams involved in technology deliveries using Spring, Spring boot, any public cloud offering (AWS, GCP or Azure), Dockers, Kubernetes, React.Js or Angular.Js, Kafka, Cassandra or MongoDB, Oracle or MS-SQL Server

Experience in Cash Management and Payment systems solutions.

Experience in engaging with senior stakeholders and win cases for the team.

Practices in Agile delivery

A technical mind-set with great attention to detail

Good leadership skills

Team player

Good time-management skills

Good interpersonal and communication skills

Legal and Regulatory Responsibility:

Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required