Customer Experience Ambassador

4 days ago

Singapore beBeeCustomerExperience Full time $30,000 - $36,000

Customer Experience Ambassador

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  • ">
  • Job Summary:">
  • We're seeking a charismatic Customer Experience Ambassador to create a welcoming atmosphere for walk-in customers.">
  • Key Responsibilities:">
    • ">
    • Greet and engage customers with warmth and confidence.">
    • Guide beginners and parents through selecting the right instrument (training provided).">
    • Explain instrument differences and price points.">
    • Coordinate live sound demos with teachers.">
    • Handle customer follow-ups via WhatsApp and email.">
    • Ensure the shop remains elegant, clean, and inviting.">
    • Assist with lesson scheduling, teacher coordination, and class bookings.">
    • Help with general administrative tasks such as data entry, inventory, printing, and customer records.">
    • Occasionally assist with music events or trial lessons.">
    ">">
  • Requirements:">
    • ">
    • Fluent, confident English communication skills.">
    • A cheerful, presentable, and conversational personality.">
    • A warm, people-first attitude – not shy or quiet.">
    • Initiative and problem-solving skills without waiting for instructions.">
    • Comfort with using a computer and handling simple admin duties.">
    • Bonus: experience in hospitality, boutique retail, front desk, enrichment centers, or airline industries.">
    • Able to work weekends.">
    ">">
  • Ideal Backgrounds:">
    • ">
    • Hospitality & Tourism">
    • Performing Arts / Communications">
    • Business Admin / Event Management">
    • Customer Experience / Boutique Retail">
    ">">
  • Benefits:">
    • ">
    • Sales Bonus on top of fixed salary capped at $1,000">
    • Employee discounts on music instruments and accessories">
    • Complimentary music lessons">
    • Hospital and Surgery Insurance">
    • Friendly team environment in a music-focused space">
    • Training in music instruments and sales approach">
    • Opportunity to work closely with musicians and educators">
    • Career growth opportunities within our academy and shop">
    ">">
  • To Apply:">
  • Send us your Resume + a short 1-minute video introducing yourself and telling us why you'd love this role. Be yourself – friendly, confident, and warm.">
">

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