
Exceptional Guest Experience Specialist
5 days ago
We are seeking a highly organized and self-driven Guest Relations professional to join our Front of House team.
The ideal candidate will be responsible for handling guest inquiries, managing reservations, and coordinating with the kitchen and front-of-house teams to ensure seamless service.
- Handle emails, phone calls, and online reservations from guests
- Manage guest requests, dietary requirements, and reservation availability
- Liaise with the head chef to prepare menus and coordinate with guests on dietary requirements
- Work closely with the front-of-house team to update table arrangements and reservations
- Ensure restaurant and office supplies are replenished and prepared
- Perform ad-hoc duties as assigned by superior
Strong communication skills, attention to detail, and a commitment to providing excellent customer service are essential for this role. If you are an enthusiastic and motivated individual who is passionate about delivering exceptional experiences, we invite you to apply.
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