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Customer Experience Representative

3 weeks ago

Singapore beBeeCustomer Full time $4,000 - $6,000

Job Title: Customer Experience Representative

Are you a customer service enthusiast with excellent communication skills? We are seeking an experienced professional to join our team as a Customer Experience Representative.

Job Description:

  • Manage and respond to merchant inquiries in a prompt and professional manner.
  • Maintain high standards of customer service and ensure timely responses within Service Level Agreement (SLA) timelines.
  • Work efficiently in high-volume environments, handling multiple queries with accuracy.

Requirements:

  • Prior experience in a customer-facing role or similar environment.
  • Strong interpersonal and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced environment with multiple priorities.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

This is an entry-level position with a contract duration of 5 months. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, please apply today