
Customer Experience Representative
1 week ago
Job Description:
We are seeking a Customer Experience Representative to join our team. As a key member of our customer service unit, you will be responsible for delivering exceptional customer experiences through various communication channels.
Responsibilities:
- Offer prompt and professional responses to customer inquiries via phone, email, and other digital platforms.
- Provide solutions to customer concerns and issues in a timely and efficient manner.
- Maintain accurate records of customer interactions and feedback.
Requirements:
- O Level qualification or equivalent.
- At least one year of relevant working experience in customer-facing roles.
- Demonstrated ability to work independently and as part of a team.
Benefits:
This role offers a competitive salary and opportunities for growth and development within the company.
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