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Singapore beBeeCustomer Full time $3,200Job Title: Customer Experience RepresentativeJob Description:We are seeking a Customer Experience Representative to join our team. As a key member of our customer service unit, you will be responsible for delivering exceptional customer experiences through various communication channels.Responsibilities:Offer prompt and professional responses to customer...
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Customer Experience Representative
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Customer Experience Representative
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Singapore beBeeCustomer Full time $3,000 - $4,500Customer Experience Representative">We are seeking a highly skilled and organized professional to play a key role in our sales environment. As a customer experience representative, you will be responsible for managing client communications, ensuring seamless order workflows and providing exceptional customer service.Provide prompt and professional assistance...
Customer Experience Representative
2 weeks ago
We are seeking a skilled Customer Experience Representative to support our shoppers through various channels. Your primary responsibility will be to handle customer inquiries, orders, returns, and refunds in a timely and professional manner.
You will provide personalized product recommendations to enhance the shopping experience and drive sales through upselling and cross-selling. Additionally, you will maintain accurate customer records and collaborate with the team to suggest improvements based on customer insights.
To excel in this role, you should have at least one year of experience in customer service, sales, or e-commerce. You must possess strong communication and problem-solving skills, be familiar with platforms like Shopify and CRM tools, and demonstrate a sales-oriented mindset.
The ideal candidate will be highly organized, detail-oriented, and comfortable working in a fast-paced remote environment. Technical requirements for this position include a stable internet connection (minimum 20 Mbps) and a personal PC or laptop with a minimum i5 processor.
As a valued member of our team, you will enjoy benefits such as commissions and annual increases, paid time off, HMO coverage, performance incentives, and a permanent work-from-home setup. There are opportunities for growth within a vibrant and supportive team.
This is an exciting opportunity to contribute to making online shopping better for everyone.
