Equipment Manufacturing Specialist

6 days ago

Singapore beBeeTransformative Full time $80,000 - $120,000
Technical Support Professional - Southeast Asia Region

This is a transformative opportunity for individuals seeking to make a significant impact in the equipment manufacturing sector.

About the Role:

We are seeking a highly skilled Technical Support Professional to join our dynamic team in the Southeast Asia region. As a pivotal member of our technical support team, you will be responsible for delivering high-quality assistance and consultation to clients and dealers, ensuring seamless product support and tailored solutions.

Key Responsibilities:
  • Investigate and resolve complex technical issues, providing expert consultation to stakeholders.
  • Manage warranty cases with precision, conducting thorough technical investigations.
  • Collaborate with cross-functional teams, including customer engineering groups and factory support, to drive effective issue resolution.
  • Develop and deliver comprehensive technical documentation and reports, enhancing knowledge sharing and process improvements.
  • Provide technical training to internal teams and external partners, fostering expertise and best practices.
Requirements:
  • A minimum diploma in an engineering field, with a strong foundation in relevant disciplines.
  • A minimum of 5 years of experience in port equipment, with a proven track record of delivering technical support.
  • In-depth knowledge of PLC systems, with the ability to apply this expertise in practical contexts.
  • The flexibility to travel across the Southeast Asia region, supporting client needs and collaborating with internal stakeholders.
We Offer:
  • A challenging and rewarding work environment, with opportunities for professional development and growth.
  • A competitive remuneration package, reflecting your skills and experience.
  • A collaborative culture, with a focus on teamwork, innovation, and excellence.

This role presents an excellent opportunity to join a dynamic team, driving transformation and growth in the equipment manufacturing sector. If you are a motivated and results-driven individual, passionate about delivering exceptional technical support, we encourage you to apply for this exciting opportunity.

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