Administrative Licensing Officer

4 days ago


Singapore RMA CONTRACTS PTE. LTD. Full time
Job Description

We are seeking a highly skilled and detail-oriented Administrative Licensing Officer to join our team at RMA Contracts PTE. LTD.

About the Role:

  • You will be responsible for accessing and retrieving new and renewal applications from our computerised system(s) or any other database maintained by the Authority.
  • You will ensure that all required fields in the application form are filled out and that all supporting documents are enclosed and/or attached.
  • You will submit completed applications to the OC and/or Assistant OCs of the respective business division for approval.
  • You will correspond with applicants to clarify and advise on the requirements of their application.
  • You will send email or conventional mail notification letters regarding the status of applications to the applicants.
  • You will attend to members of the public who walk into our premises to enquire about their license applications.
  • You will respond to service requests, complaints, and feedback from the public, applicants, and licensees.
  • You will also provide training on the use of our computerised licensing system to process licenses.
Requirements:

To be successful in this role, you must have the following qualifications and experience:

  • Singapore Citizen
  • Minimum an O Level certificate in Singapore
  • At least two years of working experience in related administrative work and basic IT skills, including experience with operating software applications and email management
  • Willingness to learn the use of our computerised licensing system to process licenses
Skills and Qualifications:

The ideal candidate will possess excellent troubleshooting, Microsoft Office, Microsoft Excel, Dashboard, Hardware, Laptops, Rollout, Administration, Accounting, Team Lead, Customer Satisfaction, ITIL, Microsoft Word, Customer Service, Service Excellence, and Audit skills.

Estimated Salary:

The estimated salary range for this role is SGD $3,500 - SGD $5,000 per month, depending on qualifications and experience.

About Us:

RMA Contracts PTE. LTD. offers a dynamic and challenging work environment with opportunities for professional growth and development. We strive to maintain a positive and supportive work culture that encourages collaboration and innovation.



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