Operational Manager

2 days ago


Singapore ALLIANCE HEALTHCARE GROUP LIMITED Full time
Job Description

About Us

Alliance Healthcare Group Limited is a leading healthcare organization with 16 clinic locations island-wide.

We are seeking an experienced Operational Manager to oversee the day-to-day operations of our outpatient clinics, ensuring high-quality service delivery and operational performance.

Key Responsibilities
  • Operations Management: Supervise and direct team members in executing daily activities, manage staff rosters, resource planning, and slots management.
  • Training and Development: Train junior staff on daily operations, safety procedures, and customer service standards to ensure efficient performance.
  • Finance and Administration: Oversee clinic finance and administration matters, including organizing files and information, managing petty cash, billings, and cash.
  • Frontline Services: Perform frontline services, clinical support, and operational duties during peak hours or when needed.
  • Clinic Maintenance: Maintain the cleanliness and tidiness of the clinic.
  • Inventory Management: Manage medication, consumables, and equipment inventories, including ordering and conducting inventory checks.
  • Telemedicine Duties: Manage telemedicine duties when required.
  • Workflow Improvement: Review and improve existing workflow and drive new policies and procedures in the clinic.
Requirements
  • Education: NITEC/Higher Nitec/GCE 'N' or 'O' level with 3 years' experience in outpatient GP Clinic and supervisory/management experience.
  • Knowledge: Advanced knowledge in relevant Government and Insurance schemes and subsidies.
  • Regulatory Requirements: Strong knowledge on MOH regulatory requirements for GP Clinic, insurance providers program, and process.
  • Leadership Skills: Ability to supervise, motivate, and lead teams effectively.
  • Flexibility: Proven ability to work flexibly with changing priorities and deliver high-quality customer-focused service.
  • Communication Skills: Possess strong interpersonal and communication skills.
  • Clinic Management Application: Familiar with clinic management application.
  • Work Schedule: Ability to commit to 40 hours' work week (rotating shift) based on GP Clinic's operating hours.
Estimated Salary

$6,500 - $8,000 per month

Depending on experience and qualifications



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