Operational Manager
2 days ago
About Us
Alliance Healthcare Group Limited is a leading healthcare organization with 16 clinic locations island-wide.
We are seeking an experienced Operational Manager to oversee the day-to-day operations of our outpatient clinics, ensuring high-quality service delivery and operational performance.
Key Responsibilities- Operations Management: Supervise and direct team members in executing daily activities, manage staff rosters, resource planning, and slots management.
- Training and Development: Train junior staff on daily operations, safety procedures, and customer service standards to ensure efficient performance.
- Finance and Administration: Oversee clinic finance and administration matters, including organizing files and information, managing petty cash, billings, and cash.
- Frontline Services: Perform frontline services, clinical support, and operational duties during peak hours or when needed.
- Clinic Maintenance: Maintain the cleanliness and tidiness of the clinic.
- Inventory Management: Manage medication, consumables, and equipment inventories, including ordering and conducting inventory checks.
- Telemedicine Duties: Manage telemedicine duties when required.
- Workflow Improvement: Review and improve existing workflow and drive new policies and procedures in the clinic.
- Education: NITEC/Higher Nitec/GCE 'N' or 'O' level with 3 years' experience in outpatient GP Clinic and supervisory/management experience.
- Knowledge: Advanced knowledge in relevant Government and Insurance schemes and subsidies.
- Regulatory Requirements: Strong knowledge on MOH regulatory requirements for GP Clinic, insurance providers program, and process.
- Leadership Skills: Ability to supervise, motivate, and lead teams effectively.
- Flexibility: Proven ability to work flexibly with changing priorities and deliver high-quality customer-focused service.
- Communication Skills: Possess strong interpersonal and communication skills.
- Clinic Management Application: Familiar with clinic management application.
- Work Schedule: Ability to commit to 40 hours' work week (rotating shift) based on GP Clinic's operating hours.
$6,500 - $8,000 per month
Depending on experience and qualifications
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