
Food Service Team Leader
2 weeks ago
We are seeking an experienced Food and Beverage Supervisor to join our Beach Club team at The Palawan @ Sentosa. As the Food and Beverage Supervisor, you will be responsible for delivering high-quality guest service while maintaining a welcoming atmosphere. You will also be expected to motivate team members and maintain a high level of team cohesiveness.
The Role
- Interact and engage with guests and maintain high-quality service standards.
- Motivate team members and maintain a high level of team cohesiveness.
- Handle guest complaints effectively and professionally.
- Consistently look to increase satisfaction levels for guests.
- Support the daily operation in collaboration with managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation, etc.
- Take responsibility, in partnership with managers, for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet/café.
- Maintain Food Hygiene and Safety Standards.
Requirements
- Enjoy delivering high-quality guest service with a welcoming manner.
- Have experience working in a Restaurant or Bar environment in delivering Food & Beverage services.
- Have experience in managing outlets in outdoor environments.
- Experience in leading teams of service crews.
- Knowledgeable in beverage knowledge such as bartendering (added advantages).
- Involved in F&B marketing and promotions.
- Will to work shifts.
Benefits
- 5-day work week.
- Learning and Development opportunities for career development.
- Medical and insurance coverage.
- Special employee discount within Shangri-La Group.
- Duty Meals.
What we Offer
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