Digital Marketing Account Manager
20 hours ago
We are seeking a highly motivated and customer-focused Digital Marketing Account Manager to join our team in Singapore. This is an excellent opportunity for a sales professional with a passion for digital marketing to play a pivotal role in managing and expanding relationships with Japanese clients, driving business growth, and delivering exceptional customer experiences.
About the Role
This role will be responsible for overseeing the day-to-day operations of client accounts, ensuring timely delivery of services, and resolution of any issues. The successful candidate will act as the primary point of contact for Japanese clients, providing exceptional support and fostering strong, long-term relationships. They will also be responsible for understanding client needs, collaborating with internal teams to deliver tailored solutions, and promoting the expansion of business with existing clients.
Key Responsibilities
- Act as the primary point of contact for Japanese clients, providing exceptional support and fostering strong, long-term relationships.
- Understand client needs and collaborate with internal teams to deliver tailored solutions.
- Oversee the day-to-day operations of client accounts, ensuring timely delivery of services and resolution of any issues.
- Provide regular updates to clients regarding project status, new offerings, and market trends.
- Promote the expansion of business with existing clients.
- Assist the Japanese Sales Team in managing the sales pipeline and achieving revenue targets.
- Prepare proposals, sales presentations, and contracts in Japanese.
- Follow up on leads and opportunities to close deals effectively.
Requirements
- Bachelor degree in any discipline.
- Fluent in Japanese (spoken and written) to effectively communicate with Japanese clients.
- Proficiency in English to collaborate with internal teams and clients outside Japan.
- At least 1-2 years of experience in sales / account management in digital marketing, influencer marketing or e-commerce business, with a track record of managing and growing client accounts, preferably with Japanese clients.
- Solid knowledge of digital tools & channels.
- Result-driven and have a good sense of responsibility as well as a strong enthusiasm.
- Excellent organization and documentation skills (MS Word, Excel, PowerPoint, task management systems).
- Comfortable with a fast-paced environment with ability to catch up on information quickly and flexibly in the face of change.
- Excellent communication skills and stakeholder management skills.
- Good working attitude with a positive growth mindset to learn and progress.
What We Offer
- $80,000 - $120,000 per annum (based on experience)
- Performance review and bonuses
- Annual paid leaves
- A dynamic and professional work environment
- Opportunities for career growth and development
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