Front Desk Supervisor

2 weeks ago


Singapore beBeeLeadership Full time $50,000 - $80,000
Job Title: Front Desk Supervisor

The Front Desk Supervisor is responsible for overseeing the smooth operation of the front desk, ensuring that guests receive exceptional service and support.

  • Plan and coordinate daily activities to maintain efficiency and productivity at the front desk.
  • Supervise and assist staff in resolving guest complaints and requests in a prompt and courteous manner.
  • Monitor and maintain accurate records of guest arrivals and departures, room sales, and other relevant data.
  • Collaborate with other departments to ensure seamless communication and problem-solving.
  • Ensure that all guests receive personalized attention and are treated with respect and dignity.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Minimum 3 years experience in a similar role.

Key Skills:

  • Guest service and relations.
  • Problem-solving and conflict resolution.
  • Team leadership and supervision.
  • Time management and organization.


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