Avaya Communications Expert
6 days ago
Job Summary
">We are seeking an experienced Senior Avaya Platform Specialist with a strong background in networking and network security to lead the design, deployment, maintenance, and security of Avaya communication systems at TECH MAHINDRA LIMITED (SINGAPORE BRANCH).
">Key Responsibilities
">- ">
- Lead the design and implementation of Avaya platforms, ensuring alignment with organizational goals.">
- Oversee the integration of Avaya systems with complex network infrastructures.">
- Provide expert guidance on telecommunication strategies, network architecture, and security best practices.">
- Manage and optimize advanced Avaya solutions, including Avaya Aura, Avaya IP Office, and Avaya Contact Center platforms.">
- Collaborate with network teams to configure routers, switches, and firewalls for Avaya system integration.">
- Implement Quality of Service (QoS) to ensure optimal voice and video communication performance.">
- Design and enforce robust security measures for Avaya platforms, protecting against VoIP vulnerabilities, DDoS attacks, and unauthorized access.">
- Resolve complex system and network issues, conducting root cause analysis and applying preventive measures.">
- Oversee large-scale deployments, migrations, and upgrades of Avaya systems and associated network infrastructure.">
- Optimize call routing, failover configurations, and bandwidth utilization for efficient communication.">
- Maintain detailed documentation of system architecture, configurations, and security protocols.">
- Train and mentor junior team members in Avaya platforms, network protocols, and security best practices.">
Requirements
">The ideal candidate will possess:
">- ">
- A mastery of Avaya platforms (Avaya Aura, Avaya IP Office, Avaya Session Border Controller, Avaya Contact Center).">
- In-depth knowledge of networking protocols (TCP/IP, SIP, H.323), routing, and switching.">
- Proficiency in network security tools and practices (firewalls, VPNs, IDS/IPS, VLANs).">
- Expertise in VoIP technologies, QoS, and bandwidth management.">
- Certifications such as Avaya Certified Support Specialist (ACSS) or Avaya Certified Implementation Specialist (ACIS) are preferred.">
- Cisco certifications (e.g., CCNA, CCNP) or equivalent in networking are also desired.">
Salary Range
">The estimated salary for this role is around $120,000 per annum, commensurate with experience.
">About Us
">TECH MAHINDRA LIMITED (SINGAPORE BRANCH) is a leading provider of digital transformation, consulting, and business process services. We offer a dynamic work environment that encourages innovation, collaboration, and growth.
">How to Apply
">Please submit your application, including your resume and a cover letter, to apply for this exciting opportunity.
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