Key Senior Operations Management Position
3 weeks ago
About Us
VANDERLANDE INDUSTRIES SINGAPORE PTE. LTD. is a global leader in logistics process automation, serving the warehousing, airports, and parcel sectors.
We are committed to moving our customers' businesses forward through innovative systems, intelligent software, and life-cycle services.
Job Description
The Senior Operations & Maintenance Manager will lead the day-to-day management of the Operations & Maintenance team at our Singapore site.
This role encompasses various responsibilities, including personnel management, ensuring safety compliance, overseeing operations, addressing daily operational and technical issues, maintaining quality standards, and meeting financial targets.
The successful candidate will set the standard for the team through their work ethic and behavior, continuously enhancing and professionalizing the site-based service team.
Responsibilities
- Manage the responsibility for the site-based team, including personnel, safety, operations, quality, and finance.
- Manage the day-to-day activities of the team to achieve agreed service levels while maintaining within the contractual budget.
- Plan preventative and corrective maintenance and step out of day-to-day activities as required.
- Initiate and implement improvements to existing service levels, tooling, methodologies, and processes.
- Maintain a strong service team through development and regular training.
- Identify commercial opportunities and work with the Sales Engineering team to convert them.
- Consult with suppliers and sub-contractors where required.
- Manage major incidents and escalations effectively.
- Drive constant customer relations improvements.
- Ensure necessary reports and records are kept.
- Ensure all activities are conducted in a safe environment according to company WHS policies and procedures.
Requirements
- Bachelor's or master's degree in engineering (Technical, Electrical, Mechanical) or relevant trade qualification.
- Minimum 5 years in a Senior Leadership role, Operations/Maintenance Manager experience.
- Singaporean, Permanent resident, or other valid local working permit required.
- Background in automated handling systems, capital goods industry, or system integration business.
- Fluent in English communication (verbal/written). Mandarin skills are an advantage.
- A strong personality as a leader with good interpersonal and technical skills.
- Entrepreneur, people manager, and good communicator, who can develop long-term business relationships and networks with customers and suppliers.
- Possesses a strong customer focus and service attitude.
- Strong commercial drive and ability to pursue improvement opportunities.
- Experience in working with third-party service providers.
- Knowledge of management service contracts.
- Able to build, plan, and execute long-term periods (5 years).
- Focused on a safe and healthy working environment.
- Availability in case of escalations.
What We Offer
- Estimated salary: SGD 120,000 - SGD 180,000 per annum, depending on experience.
- Flexible and Hybrid Workplace.
- Vanderlande Academy and training facilities to boost your skills.
- Medical benefits.
- A variety of Vanderlande network communities and initiatives.
- Opportunity to collaborate globally.
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